All I really wanted to do was talk to a real live human being. I just had questions.
Does anyone actually like the automated menus that most companies have gone to that supposedly help improve the customer experience? I find that whenever I call one of these places, I never need any of the choices they have on their menu. We have our mortgage through a major lender, and I have only had to call for things that the menu lady doesn't recognize, so called "normal stuff".
Trimmed a little bit and now being reblogged. Another one of my personal favorites-I really would like to have that "Automated Mom Menu!"
Yes! I have been dealing with the dumb automated systems all week. My co-worker cracks up as I sit at my desk, yelling, “I don’t have it” to “Chip,”who I may have wanted to punch in the face.
Hi there,
Many companies all over the world are using those automated system which is often very dissapointing.
Frustrating, isn’t it?